I’ve just done a post for CMSWire highlighting a challenge faced by many organisations: how do you stretch a limited pool of resources to reach your business goals and provide a great user experience? Overwhelmed by customer requirements, many marketers have decided to deal with this challenge by turning to Web Engagement Management (WEM) solutions …
Category Archive: Views
What five global brands can teach us about managing web content quality
Perhaps you followed along with us last year as we presented our series of articles on the website lifecycle, and why we believe content quality is such an integral part of the entire process. In case you missed it, in the series we covered: Stage One: As you realise your website is due for a …
1st UK web accessibility lawsuit underway
In what is, as far as we are aware, the first legal action in the UK of its kind, The Royal National Institute of Blind People (RNIB) is suing the airline BMI (British Midland International) after the airline failed to make changes to its website to make it accessible to blind and partially sighted people. …
A realistic deadline?
This week, I came across a surprising article on out-law.com. It quoted the EU Commissioner responsible for the Digital Agenda, Neelie Kroes, who has urged internet companies and the W3C to establish a final technical standard for allowing users to control their privacy settings via a do-not-track system by June this year. To me, the …
Website resolutions 2012
This month, a lot of people are concentrating on getting their new year’s resolutions – whether personal or professional – off to a successful start. In keeping with this mood, I’ve put together a list of goals that could help you improve your website in 2012. Link your cookies policy from every page – clearly …
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First survey of FTSE100 corporate mobile websites reveals wealth of opportunity
A report by Magus and Investis